Chapter 2

Owen began apologizing before he reached us.
“Mr. Vance, your suite is ready. I’ll have someone bring your bags immediately.”
I glanced at the desk.
“My suite is ready?”
“Yes.”
“Then why was I told there was no reservation?”
Celeste spoke quickly.
“The secondary block hadn’t refreshed.”
Lupita looked down.
I noticed.
“Was that the block Lupita asked you to check?” I said.
Celeste opened her mouth, then closed it.
Owen stepped between us.
“We’ll investigate the system issue. Let’s get Lily upstairs.”
Lily stirred beneath my coat.
Her eyes opened, confused and heavy.
“Daddy?”
I knelt beside her.
“I’m here.”
“Are we late for Mommy?”
The question went through me.
“No, sweetheart. We’re not late.”
She looked at the roses.
One had fallen onto the floor.
“Her flowers broke.”
“We can fix them.”
Lupita picked up the rose and gently set it with the others.
“Sometimes they just need water,” she told Lily.
Lily studied her.
“Do you know where my mommy’s picture is?”
Lupita hesitated.
“Near the garden entrance,” she said. “I can show you.”
“That can wait,” Owen said.
I looked up.
“We’ll see it now.”
He nodded too quickly.
“Certainly.”
I lifted Lily again. Lupita led us down the short corridor toward the garden doors.
Sarah’s portrait hung in a small alcove. She was smiling in the photograph, standing outside the hotel before the renovations were finished.
There should have been a bench beneath it.
There should have been a brass plaque.
Instead, a tall promotional display for the gala stood in front of the frame, hiding most of her face.
Lily raised her head.
“Where is she?”
No one answered.
I walked forward and moved the display aside.
Sarah’s eyes appeared.
Lily relaxed against me.
“There.”
Owen started explaining.
“The event team needed a place for the sponsor signage. It’s temporary.”
I read the display.
An Evening of Hope. Presented by Holbrook Events.
At the bottom was a smaller line about supporting the Sarah Vance Family Fund.
That fund helped families pay for accommodation when children needed hospital treatment away from home. Sarah had started it after we met a mother sleeping in her car near the children’s hospital.
“Who approved covering the portrait?” I asked.
“The event coordinator.”
“Who supervises the event coordinator?”
Owen’s gaze shifted.
“I do.”
I set Lily on the bench, which had been pushed against the opposite wall. Lupita brought a vase from somewhere nearby.
Together, Lily and I placed the roses beneath Sarah’s picture.
“I learned to swim,” Lily whispered.
I sat beside her.
“And I lost a tooth.”
She opened her mouth to show the photograph.
I smiled, though my throat hurt.
Then she took the folded drawing from her pocket.
It showed three people standing outside a yellow house.
Lily, Sarah, and me.
“I still draw you,” she said.
Owen waited behind us. For once, he had nothing to offer.
When Lily finished, I took her upstairs. Lupita came with us after Lily asked if she could carry the rabbit.
The suite was immaculate.
Fresh flowers stood on the table. A welcome tray waited beside the window. A card addressed to me lay near a bottle of wine.
There had never been a problem finding us a room.
Lily went straight to the bed. Lupita placed the rabbit beside her and showed her where the bathroom was.
“Will you come back tomorrow?” Lily asked.
“If your father says it’s all right.”
“It’s all right,” I said.
At the door, Lupita looked uncomfortable.
“I should get back to my floor.”
“Thank you for what you did.”
“It wasn’t much.”
“It mattered.”
Owen asked her to wait in the corridor.
“No,” I said. “She can return to her work. We’ll speak tomorrow during her paid shift.”
Something moved across his face.
Lupita thanked me and left.
I waited until Lily was asleep.
Then I turned to Owen.
“I want the reservation record preserved. The lobby recording too. Do not edit anything or ask staff to explain their accounts to you first.”
“Of course.”
“Celeste and Brooke are to be removed from guest-facing duties pending review. Paid suspension. No public confrontation.”
“I understand.”
“Bring me the actual occupancy tonight. Every room marked occupied, blocked, complimentary, or out of service.”
Owen nodded.
I had learned long ago that a person could nod while planning a different answer.
At the door, he stopped.
“Please don’t judge the entire team by two employees.”
“I’m not. One employee treated my daughter like a person. Two treated her like an inconvenience. I want to know which behavior your management rewards.”
After he left, I sat at the table and opened my confirmation email.
Someone had entered a note beneath the booking. It had not appeared on the guest version.
I would see it later in the internal record.
For now, there was a knock.
A young night auditor stood outside holding an envelope.
“My name is Daniel,” he whispered. “I’m sorry to come directly.”
“What is it?”
He glanced toward the elevator.
“Please don’t give this to Mr. Mercer.”
I opened the envelope.
Inside was a printed reservation log.
May you like
Beside my name, a note had been entered at six that evening.
Do not release without management authorization. If arrival appears unsuitable, redirect.